Market Solutions: Manufacturing
Increase Productivity & Reduce Waste: Integrated Quality Management, Six Sigma & Process Control
In a global marketplace, organizations must continually search for competitive advantage. This often translates to higher quality products and services, delivered at lower costs. A structured approach to Quality management, process improvement and process control has the potential to deliver key advantages in the marketplace, creating differentiation to increase customer satisfaction, reduce cost, and improve value-driven relationships.In traditional organizations, Quality Systems may be established using mis-matched collections of paper records, spreadsheets and internal databases that are both inefficient and ineffective. The bureaucratic management system that results drains resources, frustrates employees and seldom results in any of the business benefits they were meant to attain. An electronic Quality Management System removes bureaucracy to reduce the time, effort and cost of achieving compliance to customer or industry requirements. Critical documents, always of the correct revision level, are available in real-time to process personnel to prevent waste due to procedural errors and their associated time delay. Quality improvement and waste reduction opportunities, identified via audits, feedback from customers or process personnel, and results of process control strategies are promptly identified, prompting Corrective Actions jointly managed by key stakeholder groups. Action items from CAPA, audits and strategic business initiatives are tasked and tracked for optimal efficiency and feedback as Six Sigma process improvement projects. Approvals are seamlessly communicated as necessary throughout the stakeholder groups.