Market Solutions: Healthcare
Increase Productivity & Reduce Waste: Integrated Quality Management, Six Sigma & Process Control
Reducing non-value added costs while maintaining or even improving quality and timeliness of patient care is a critical component of success, especially in cost-driven systems. Compliance to industry standards, such as JCAHO, demand constant, consistent and prompt attention to quality and safety issues. Recognition, response and management of these issues, in addition to sustained preventative approaches, provide the minimum level of compliance and its associated cost avoidance. Capacity constraints are overcome, and patient care improved, through recognition and reduction of non-value added systematic waste.In traditional organizations, Quality Systems may be established using mis-matched collections of paper records, spreadsheets and internal databases that are both inefficient and ineffective. The bureaucratic management system that results drains resources, frustrates employees and seldom results in any of the business benefits they were meant to attain. Q-Pulse is a fully integrated compliance management solution that covers key regulatory functions such as Auditing, Document Control and CA/PA Management. Quality improvement and waste reduction opportunities, identified via audits, feedback from customers or process personnel, and results of process control strategies are promptly identified, prompting Corrective Actions jointly managed by key stakeholder groups. Action items from CAPA, audits and strategic business initiatives are tasked and tracked for optimal efficiency and feedback as Six Sigma process improvement projects. Approvals are seamlessly communicated as necessary throughout the stakeholder groups.