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Seven Management and Planning Tools

An excerpt from the Handbook for Quality Management (2000, QA Publishing, LLC) by Thomas Pyzdek

 

TOOL

USAGE

Affinity diagram

Organize ideas into categories, use both sides of the brain by working in silence, work in groups.

Interrelationship diagraph

Define how factors in a situation relate to one another.

Tree diagram

Analyze a situation by stratifying ideas by increasing level of detail.

Matrix chart

Analyze correlation between two related groups of ideas (e.g., whats and hows)

Matrix data analysis

Portray correlations of multiple variables to selected important “factors,” e.g., sales of dresses of different designs versus “fit” and “look”.

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