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Conducting
Calibration Studies
by Paul
A. Keller, CQE, CQA
Maintaining an effective
Calibration Control System is a requirement of ISO 9000 and other Quality
Standards. ISO 9001 states that measurement equipment "shall be used
in a manner which ensures that the measurement uncertainty is known and
is consistent with the required measurement capability."
The "required measurement
capability" can be considered a fit for use criteria. A
gage's "resolution" (i.e. the graduations on the scale) might
seem to indicate the capability of a gage. For example, a tape measure
that indicates length measurements to the nearest 1/32" (.03125")
would obviously not be capable for measuring a dimension with a tolerance
of +- .001. But what about a gage with a .0005 resolution?
The answer is dependant
on the measurement uncertainty, so resolution alone is not a sufficient
guideline. A Measurement System's error (or uncertainty) may be due to
numerous potential sources, including the methodology for sample measurement,
the person(s) conducting the measurements, the environment, and the equipment.
A properly designed Calibration Control System seeks to quantify (i.e.
"uncertainty is known") the errors, and minimize those that
are significant. We usually classify the uncertainty in the following
terms: Accuracy, Repeatability, Reproducibility, Linearity, and Stability.
This classification makes it easier to determine root causes of the uncertainty,
which leads to corrective actions resulting in a decrease in measurement
uncertainty.
Let's look at the first
of these terms: Accuracy. Accuracy is typically estimated by performing
a Calibration Study. In a Calibration Study, we measure a standard (for
example, a gage block) using the equipment to be calibrated. Accuracy
refers to the deviation of the measurement taken by the equipment under
study from the standard's known (true) value. The true value of the standard
is obtained from its calibration. Thus, a Calibration System must use
standards that are in turn calibrated to higher standards, which ultimately
are calibrated relative to Primary Standards. The National Institute of
Standards (NIST, formerly the National Bureau of Standards (NBS)) physically
maintains these Primary Standards. Secondary Standards, issued by NIST
to private companies, are directly traceable to a Primary Standard.
The Calibration Study
itself is subject to measurement errors. A defined methodology for conducting
the study will help reduce variation, as will controlled environment and
trained personnel. Yet there can still be variation due to these sources,
as well as due to the equipment's inherent inability to provide consistent
values on a repeatable basis. (Here, the equipment variation does not
only include that due to the gage itself, but also to other equipment
included in the measurement system, such as fixturing). If we perform
a Calibration Study to measure Accuracy using a single measurement, we
ignore this error. If we adjust the gage to compensate for the apparent
'drift' of the gage (since the last Calibration), we risk tampering
with the measurement system, which could actually degrade the measurement
system Accuracy. For this reason it is usually best to take repeat readings
during the Calibration Study, being sure to completely re-initialize
the measurement system, including re-setup of the fixturing, between measurements.
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