Document Control Software: Q-Pulse for Integrated Aviation Quality & Safety Management

Aviation Occurrence Management

Q-Pulse’s Occurrence Management functionality enables airlines to transfer existing Incident tools and techniques into a robust and scaleable system that is fully integrated with other core SMS activities:

• simple yet flexible occurrence report designing
• systematic occurrence investigating and risk rating
• automated occurrence action-tracking with associated business alerts
• detailed report trending and analysis across all reported occurrence data

Report, Investigate, Analyse

Q-Pulse caters for all the reporting requirements of Occurrence Management, including ASRs, GORs and subsequent MORs. Additional reports from outside of the traditional Flight Safety domain can also be easily created. With all reports available through Q-Pulse’s web client, safety concerns can be raised by anyone with access to the corporate portal. With the ability to mandate fields that must be completed before submitting a report, Q-Pulse ensures that information relevant to the occurrence is available at-a-glance prior to any investigation. Incident classification is performed using industry-standard descriptors and causal factors, whilst risk assessment templates are available for organization-specific matrices.

With its unique ability to create customised incident workflows based on incident type, the system ensures that all findings are documented, all actions are agreed and all activities are communicated. Investigation communication is performed using existing company email systems meaning that staff are informed of actions and responsibilities in real-time. With all data analysis conducted within a dedicated Analysis module, Q-Pulse uniquely offers dynamic incident analysis graphs which can be drilled down to the most specific details. In addition, the incident and occurrence records that comprise the graphs are accessible with a single mouse-click, instantly giving you the information you need to respond to any questions asked.