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Paul Keller,
Vice President, is a Senior Consultant with Quality America, Inc. Paul
has developed and implemented successful Six Sigma and Quality Improvement programs in service and manufacturing
environments. Paul has been with Quality America since 1992, where he has:
- Developed and managed systems for overall operations, including quality
improvement, product development, partner relations, marketing, sales, order fulfillment and technical support.
- Provided primary statistical expertise to our customer base, as well as internal
Software Development, Sales and Technical Support teams.
- Developed and implemented Six Sigma related courses, including Quality Management,
Statistical Process Control (SPC), and Designed Experiments, to hundreds of our companies in a wide variety of industries
including Roche Pharmaceuticals, Core3 Inc. Business Process Outsourcing, US Army, MacDermid Printing Solutions,
Boeing Satellite, Dow Corning, Antec, Pfizer, Warner Lambert, and many others.
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Paul has authored a number of well-received publications, including:
- 2009: Co-authored 3rd edition
Six Sigma Handbook, New York: McGraw Hill.
- 2005: Author
Six Sigma Demystified, New York: McGraw Hill. (Over 35,000 copies sold to date).
- 2003: Technical Editor
Quality Engineering Handbook, Tucson: QA Publishing, LLC.
- 2002: Contributing Author
Manufacturing Handbook of Best Practices, Boca Raton: St. Lucie Press.
- 2001: Author Six Sigma Deployment, Tucson: QA Publishing, LLC.
- 2001: Co-author
Six Sigma Study Guide, Tucson: QA Publishing, LLC.
- 2000: Contributing Author
Handbook for Quality Technicians and Mechanical Inspectors, Tucson: QA Publishing, LLC.
- 2000: Contributing Author
Handbook for Quality Management, Tucson: QA Publishing, LLC.
- 1992-present: Numerous articles in professional trade magazines,conference proceedings, and
Quality America's Knowledge Center.
Before launching Quality America's training and
consulting business in 1992, Paul specialized in Quality Engineering
in the Masters Program at the University of Arizona. He applied these techniques
as a Quality
Manager for a consumer goods manufacturer (1990-1992), and an
SPC Director at an industrial products manufacturer (1987-1990).
In these roles, he developed company-wide Quality
Systems to meet the demands of a diverse customer
base, including the automotive and aerospace industries.
Paul is currently active in Six Sigma training
and consulting through Quality America and
Gatlin Education.
Paul may be reached via e-mail
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