QA Inc.
QUALITYAMERICA.COM we're worth your visit!
QP Inc.

 
About Us

Founded in 1982, Quality America & Quality Publishing offers Statistical Process Control and Document Control software, as well as ASQ Certification materials, SPC Training, and Six Sigma software, training, and consulting. We embrace a customer-driven approach, and lead in many software innovations, continually seeking ways to provide our customers with the best and most affordable solutions. Leaders in their field, Quality America & Quality Publishing have provided software, books and training services to tens of thousands of companies in over 25 countries.


 Satisfaction Guarantee


Since its inception, Quality America has prided itself on its quality products and services. We offer a 30-day satisfaction guarantee on all software, Training CD and books. Should you find that one of our products does not meet your needs within the first 30 days after purchase, please contact us for a Return Authorization Number. At that time, you will be asked the reason for the return, which is important for our product development and marketing functions. Return deliveries will only be accepted within two weeks of authorization and with the Return Authorization Number marked clearly on the shipping package. All returned books must be in saleable condition; software must be completely removed from your hard drive or other physical locations.


We actively seek new product and process improvement opportunities from discussions with existing and potential clients. If you ever have a suggestion to improve our products or services, please contact us. Most suggestions are incorporated within two months of initiation, providing a real-time solution for our existing client base, as well as the opportunity to expand our market.

 Support and Development Process


Our products undergo a series of peer and technical reviews before each release, where each and every change is reviewed and tested for conformance to the design, as well as unintended interaction with other features. Each of the calculations in the software has been methodically verified for accuracy. We continuously track customer problems and suggestions, and integrate these into timely development solutions. These methods have been an institutionalized part of our culture for over fifteen years.

Our customers consistently rate our software an exceptional value for ease of use and functionality. Our free technical support and development efforts receive the highest ratings for rapidly responding to customer queries; assisting in statistical interpretation and analysis; and thoughtful involvement of customers in implementing improvement opportunities.


 QA Inc.'s History of Leadership

2008 - Our Online Six Sigma Training and Six Sigma Instructor Materials updated with new topics, graphics and formatting. Over 3,000 students trained and certified to date. More than 50 organizations, colleges and universities using our turn-key Six Sigma Instructor Materials.

2007 - SPC Explorer v5.0 is released, featuring compliance with MS Vista. Q-Pulse v5.2 released, including options for meeting FDA CFR 21 Part 11 Requirements.

2006 - Q-Pulse v5.0 is released, featuring new interface and functionality.

2005 - SPC Explorer v4.0 is released, offering real-time alerting via email, enhanced linking with ODBC data sources, and integration with web interface. Our Online Black Belt and Green Belt training offered through hundreds of accredited colleges and universities worldwide through partnership with Gatlin Education.

2004 - Online Black Belt Training is offered. Green Belt Certification Exam offered to online students as well as to the many consultants, corporations and learning institutions using our Instructor Materials.

2003 - Online Six Sigma Training is offered, beginning with Green Belt training based on our popular on-site classes.

2002 - Green Belt XL is released, an Excel based Six Sigma product that combines the power of SPC analysis and Management tools with the simplicity of Microsoftİ Excel. Our Six Sigma Instructor Materials are offered and sold worldwide beginning in 2002.

2001 - SPC IV Excel is released, an easy to use and affordable SPC solution that allows SPC charts to be created in Microsoft Excel with just a few mouse clicks. eNet SPC, an SPC package that allows users to access data or charts from any web browser, is released.

2000 - QA-Active SPC software, an ActiveX control, is upgraded and customized programming services are announced. QA, Inc. Consultants offer Six Sigma implementation expertise. QA releases a web-based SPC application that is customizable and requires no client based installs.

1998 – QA-Shop Floor is released, providing control chart analyses in an easy to use interface for production processes. QA Inc. acquires Quality Publishing, offering a product line with superior Training Products for Quality professionals.

1997 – QA-Quality Builder is released. This Active-X control provides developers with a programming tool for constructing and analyzing statistical control charts and related tools.

1996 – QA Inc. begins distribution of Q-Pulse Quality Management Software, a Document Control software package for ISO/QS 9000.

1995 – QA Inc. begins distribution of SPC:Control Charts, an interactive multimedia training program for Statistical Process Control on CD-ROM, and TQM ToolSchool, reference software for the Quality Improvement Tools.

1994 – QA Inc. releases 7MP-PC IV, the 7 Management Planning Tools. QA Inc. becomes the only software publisher to produce all the major Quality Improvement Tools.

1993 – SPC-PC IV Version 3 is released, the most advanced SPC Windows product available.

1992 – QA Inc. releases DOE-PC IV and GRR-PC IV, the first Design of Experiments and Gage Repeatability & Reproducibility software available for Microsoft Windows.

1991 – QA Inc. releases SPC-PC IV, Version 1, the first SPC program to run as a true Microsoft Windows application.

1990 – SPC-PC II is upgraded with Johnson Control Charts, the first and only tool for controlling non-normal processes.

1988 – QA Inc. releases SPC-PC II, the first SPC Software with pull-down menus, on-line help, extensive printer support, and easy data editing.

1986 – SPC-PC I is released. Program uses distribution functions to provide the fastest, most accurate and versatile SPC program available. Quality Publishing is the first company to publish a Study Guide for an ASQ Certification Exam.

1984 – QA Inc.'s SPC software is the first to offer color printing of charts, user-selectable fonts, and batch printing.

1983 – Company releases the first SPC program to correctly analyze Non-normal and Folded normal processes.

 

Search | Site Map | Privacy | About Us

Copyright © 1995-2008 Quality America Inc. All Rights Reserved