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Support: SPC-PC IV Explorer


General Support Information

General Product Information

Installation Issues 

 


System Requirements:

End-user requirements
  • 600-megahertz (MHz) Pentium III-compatible or faster processor.
  • MS Windows Vista/7 Home or Professional, 32 or 64 bit; Windows XP Home or Professional; Windows 2000; Windows ME; or Windows 98.
  • 128 megabytes (MB) of RAM or more
MS Access Server Requirements
  • 600-megahertz (MHz) Pentium III-compatible or faster processor.
  • MS Windows Vista/7 Home Basic and above (SQL Express SP1 and SQL Express Advanced SP2); Windows XP with Service Pack 2 or later; Microsoft Windows 2000 Professional with SP4; Microsoft Windows 2000 Server with Service Pack 4 or later; Windows Server 2003 Standard, Enterprise, or Datacenter editions with Service Pack 1 or later; Windows Server 2003 Web Edition SP1; or Windows Small Business Server 2003 with Service Pack 1 or later.
  • Approximately 200 MB of available hard-disk space for the recommended installation
  • CD-ROM or DVD-ROM drive
  • Super VGA (1,024x768) or higher-resolution video adapter and monitor
  • 128 megabytes (MB) of RAM or more; 512 megabytes (MB) or more recommended
SQL Server Installation Requirements
SQL Express Installation Requirements
Web Server Installation
  • Clients: Any Internet browser
  • Web server: Windows IIS Server 4.0 or later

Installation Instructions for new installations or upgraded versions:

  1. If an upgrade, have all users log out of the current installation, and save a copy of your existing database.
  2. Update the server by running the setup.exe application. This can be run from any machine that can access the server by anyone with Write Access privileges to the installation folder on the server and Administrative rights on the client. When prompted by the installation select the “Single Workstation or Network Server” option.
  3. Ensure that all users have Write Access privileges to the database and the _qinfo04.sys file in the server's installation folder.
  4. Update each of the other client computers by running the setup.exe application using Adminstrative rights on each client machine. Use the “Workstation – Run Program from Network” option to install the application dependencies, setup the shortcuts, and ensure all system files are reregistered to this latest version. You may install as many client workstations as necessary, as the program will automatically prevent additional users from logging in once your network license count has been reached.
  5. Open the SPC Explorer software from one of the client installations. If an upgrade, you should be prompted to update the database version to the new release.

Error opening any characteristic from MS Vista installation: Error in cls.Char:Load Item

Error when trying to open any of the characteristics or Work Sets: Error in cls.Char:Load Item cannot be found in collection corresponding to requested name or ordinal. Source: ADODB.fields. This error occurs when the MS Vista installation does not allow access to the SPC Explorer database. To correct this problem, follow the recommendations for Vista installations, in particular ensuring that the Run as Adminstrator options is set in the spcsf.exe application file's Properties \ Compatability tab.

Is the size of the database a concern for performance?

Performance does not degrade noticeably with the size of the database, at least within reasonable limits. Instead, performance is dictated by the amount of data being analyzed in the current workset charts. We have generated a large database to demonstrate performance: 288 processes, 384 characteristics, and 48,466 data records. When the charts had the usual 100 or even 200 subgroups there was no noticeable degradation in performance as compared to the much smaller sample database.

Although it is fair to say that MS-Access is not ideally suited for large number of users, or large number of records, you can easily circumvent that by using several databases throughout the plant for the different departments.

Version 3.1 supports the use of SQL Server databases, which are particularly useful for larger databases or frequent transactions.

Is SPC Explorer RT compatible w/ QS 9000?

QS 9000 Element 4.20 (Statistical Techniques) requires the use of statistical methods where applicable for analysis of quality-related operational data, as well as for on-going evaluation of Quality Management System effectiveness. Our SPC-PC IV Explorer software can be used to analyze both types of data, and our optional add-in for the Q-Pulse Quality Management System software provides an easy-to-use interface for this latter purpose.

The formulas used in Quality America's  SPC applications are in agreement with those found in the AIAG SPC Reference Manual (referenced by the QS9000 documentation). The Foreword to the AIAG SPC Reference Manual states the manual "should be considered an introduction to statistical process control. It is not intended to limit the evolution of statistical methods suited to particular processes or commodities, nor is it intended to be comprehensive of all SPC techniques."

In this regard, Quality America's SPC software does offer analysis options not discussed in the Reference Manual. These include non-normal Individual-X charts, non-normal Process Capability analysis, additional Run Test rules, etc. These options may or may not be used, at the user's discretion. Furthermore, the Reference Manual refers to some analysis techniques not offered in Quality America's SPC software, such as Median Charts and Measurement System Analysis (offered in Quality America's QA-Calibrate software).

 

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