Folders in the branches provide an easy way to manage the various items in the branch, such as by department.
If you expand the Process branch by selecting the plus sign
preceding the Process icon
, you’ll see that the Process branch contains several folders. In the example below, we’ve created a folder for a Customer (ACME Coyote Sales), a vendor (Supplied Widgets, Inc.) and an internal process (Customer Service). We can expand a folder, such as the Customer Service folder shown below, by selecting the plus sign
to the left of the folder name.
We can also select another Process, such as the New Customer Entry process, and drag it into the folder with our mouse.