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The interest in Six Sigma has never been higher, and as in the more general field of Quality, a wealth of books is now available on the subject. Many excellent books emphasize statistical aspects, the history of Six Sigma, or the Black Belt methodology, but these include only a cursory discussion of the more critical managerial deployment issues. Discussions with clients and others in the industry illustrate how much is unknown about Six Sigma deployment. These gaps in understanding of Six Sigma deployment methods pose a serious obstacle to any Six Sigma program.

This book fills the gaps by focusing on the deployment strategy, the management commitment necessary for success, and the selection of personnel to lead the effort. The first two chapters provide an overview of the Six Sigma methodology. The remaining chapters build on these concepts, with further detail relating to Management, Training, Projects and Metrics.

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