Six Sigma Deployment

by Paul A. Keller

Table of Contents

CHAPTER 1: WHY DO SIX SIGMA?
WHAT IS SIX SIGMA?
SIX SIGMA COST SAVINGS
SUCCESS STORIES

CHAPTER 2: HOW IT WORKS
CREATING YOUR SIX SIGMA TEAM
PROJECT FOCUS
DMAIC METHODOLOGY
FREQUENTLY ASKED QUESTIONS

CHAPTER 3: A MANAGEMENT METHOD
CHARACTERISTICS OF SUCCESSFUL DEPLOYMENTS
MANAGEMENT SUPPORT & PARTICIPATION
RESOURCE ALLOCATION
DATA DRIVEN DECISION MAKING
MEASUREMENT AND FEEDBACK

CHAPTER 4: CHOOSING AND TRAINING YOUR TEAM
MANAGEMENT TRAINING
CHAMPION SELECTION & TRAINING
BLACK BELT SELECTION & TRAINING
GREEN BELT SELECTION & TRAINING
ONGOING TRAINING

CHAPTER 5: PROJECT DEFINITION AND SELECTION
WHAT IS A SIX SIGMA PROJECT?
SOURCES OF PROJECTS
SELECTING PROJECTS
PROJECT CHARTERS
PROJECT MANAGEMENT

CHAPTER 6: THE LANGUAGE OF SIX SIGMA METRICS
THE STATISTICAL NATURE OF SIX SIGMA
YIELD CALCULATIONS
THE FINANCIAL NATURE OF SIX SIGMA
CHOOSING METRICS

APPENDIX 1: DPMO TO SIGMA LEVEL CONVERSION

APPENDIX 2: SIGMA TO DPMO CONVERSION

APPENDIX 3: STANDARD NORMAL DISTRIBUTIONS

APPENDIX 4: ASQ BLACK BELT BODY OF KNOWLEDGE

REFERENCES

INDEX

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