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Q-Pulse enables
Quality Workflow Management by providing integrated control facilities for the following
quality assurance and quality improvement functions:
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Document Control:
- Provides secure tracking of all your text, spreadsheet, graphic
or multimedia documents in their original format, so there is no need
to re-type data or learn additional software.
- Document revisions, approval, distribution and publishing are supported real-time.
- Multiple directories
(when documents are stored on a network) and secure, unlimited embedding allow you to decide
who has access to each document.
- Document approval workflow may be conveniently defined.
- Draft documents may be securely checked-out for revisions.
- Document reviews are conveniently scheduled and documented.
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Non-Conformance; Corrective
& Preventive Actions:
- Tracks non-conformances,
corrective action deadlines, and performs extensive root cause analysis
of your data, helping you prevent re-occurrences.
- Tracks and reports on the cost of quality, as well as timeliness of response.
- Customized incident templates, workflows and escalations based on the organization’s deviation handling processes, allows you to define specific stages required for a given Non-conformance, including: Approval, Containment, Corrective Action, Preventive Action, Follow-up, and more!
- Email notification of all incident actions
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Auditing:
- Schedules, tracks and reviews internal or external audits.
- Integrates with existing or audit generated non-conformances
- Create and evaluate audit questionnaires, or apply questionnaires developed elsewhere.
- Ability to raise multiple audit finding types including observations, formal findings and improvement suggestions.
- Email notification of scheduled audit’s scope items to all relevant parties
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Customer Management:
- Keeps track of your customer base and customer related non-conformances.
- Ability to create personalized customer views, reports, and search folders.
- Customized complaints wizards with mandatory fields defined by user.
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Analysis and Improvement:
- Provides feedback on the timeliness of
your Quality System in responding to documented Non-Conformances.
- Analyze by raised date, closed date, reaction time, incident stages, cost, or any user-defined incident field reported.
- Ability to save and publish graphs, and export results.
- Includes trend and Pareto analysis, with drill-down for details.
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Supplier Control:
- Supports your supplier review and approval process.
- Tracks supplier non-conformances and incoming material inspection.
- Customized supplier non-conformance wizards with mandatory fields defined by user.
- Ability to add multiple file attachments to a supplier record.
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Asset Management:
- Provides a complete central inventory register of your assets.
- Maintains a detailed historical record of all checks including maintenance and risk assessments.
- Ability to save and publish graphs, and export results.
- Enables the planning, scheduling and notification of all future check activities including calibrations and PAT tests.
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Training & Competence:
- Provides a complete central register of all employees and their training and competence records.
- Enables the planning and scheduling of future learning events including automatic emailing to attendees.
- Allows employee competence gaps to be identified and addressed in a systematic manner.
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Workload Management (System / Departmental / Individual):
- Tracks pending workload and deadlines
by individual, department, or company-wide.
- Automatic updating of workload actions.
- Tracks complete list of all completed actions, for end of year progress reports.
- Monitor change requests raised and actioned.
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Other Benefits
Reduces the overhead of managing ISO 9000:
Q-Pulse allows the quality professional to move from a
time-intensive record keeping role to a quality engineering role - focused
on Quality Improvement and TQM. Their Quality system is always up to date
- freeing-up time to concentrate on the core business. For companies of any size, the time saved with the automated system
can be re-invested to process improvements activities. Q-Pulse makes it easy to identify meaningful corrective
and preventive actions to minimize future re-occurrence of problems. Particularly well-suited for ISO 9001:2000, ISO 14000, QS 9000, ISO/TS 16949, JCAHO, FDA and other similar regulations.
Automates
tedious, time consuming tasks: With Q-Pulse, users can plan activities
and automatically be informed of outstanding or pending workload items, offering a major benefit over manual systems.
Electronic records are instantaneously delivered, allowing prompt notification of issues to
be addressed. Standard and user-defined reports, updated in real-time,
are automatically generated, highlighting the departments or functions that are not performing. Q-Pulse
turns quality records into meaningful information, allowing
quality management to address organizational weaknesses and boost efficiencies.
Security and System Integrity: Access rights of each user is
specified as "Read / Write"; "Read Only" or "No
Access" for each module, tab and field within each module. Documents in Q-Pulse are accessed via their native applications,
allowing you to control any type of file, including word processor documents, spreadsheets, drawings, etc.
Documents can be stored on a secure network, or safely embedded in the Q-Pulse database to prevent their
access except through secure login to Q-Pulse. Access to records in any module can be controlled
at the record level, at a departmental level, or as a function of the user's privileges.
Low cost of ownership: Q-Pulse can be installed on any number of client machines.
Licensing is based on concurrent use, and each concurrent use license provides up to ten viewer licenses.
For example, a five concurrent-user license allows any five clients (with the appropriate access rights) to make changes to records within Q-Pulse
at any one time. In addition, up to 50 users can also view records in Q-Pulse, at the same time, for no extra cost.
Since the majority of your users only need view access to select and view records, this represents a significant
savings over competing products.
FDA CFR 21 Part 11
The following features are optionally available (at an added cost):
- An Electronic Signature feature forces users to verify identity upon committing certain actions within the application eg
approving a Document. Users may also be logged out of the system for failing to verify their identity at a signature point within a specified number of attempts.
- Users can be locked out of the application where they have failed to logon within a specified number of attempts.
- An Audit Log feature tracks selected changes to the database. Change logs may be viewed and analyzed within the Audit Log Viewer.
- Session Timeout feature allows an inactivity period to be specified after which a user will be logged out of the system.
- Display Logged Users Full Name – The Title bar of the LaunchPad now displays the logged on users full name instead of their user name.
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