1. Home
  2. SPC
  3. Quality Management
  4. Lean Six Sigma
  5. Markets
  6. Company
  7. Order Form

Welcome to Quality America's Online Knowledge Center!

  1. Six Sigma
  2. SPC
  3. Quality Management
  4. Quality Tools
  5. DOE
  6. Regression
  7. Statistics
  8. Index

Six Sigma and Software CMM

07/13/2007

I am working as CMM/CMMI consultant and find that six sigma may complement CMMI
level 4 and level 5 implementations. Would you agree?
Ed C.

I think you are on the right track. Six Sigma is a good complement to the CMM. Its analyses are fundamental to Levels 4 and 5.
I have been involved with software developers for nearly 15 years, and I think where most software quality groups fail is in their absolute focus on bugs. While certainly important, they neglect the timeliness of release (the service component). In Six Sigma, we specifically focus attention on the three main parameters of service, quality and cost, and apply our tools and techniques to optimize each. Particularly when bugs are an infrequent occurrence, a lack of focus on service and cost can be just as detrimental to the business.

Lean Six Sigma Topics Ask the Expert

Unless otherwise attributed, material contained in the Knowledge Center was written by Paul Keller. All material contained herein is copyright QualityAmerica.com All rights reserved. No material may be used in whole or in part without written consent from Quality America.