Document Control Software: Q-Pulse for Integrated Aviation Quality & Safety Management

Aviation Quality Management

In the airline industry, Quality is paramount; regulations such as FAA-FAR, EU-OPS, JAR-FCL and EASA Part-145 require airlines to implement and maintain a Quality System to monitor compliance with, and the adequacy of, procedures required to ensure safe operational practices and airworthy airplanes. As part of the Quality System, airlines must implement and maintain a Quality Assurance Program (QAP) to make sure that operational practices are safe and that aircraft are airworthy, and to review such systems through regular internal and external audit. As well as being a requirement of regulations, auditing is integral to the effectiveness of any QAP: from internal and external audits of the airline and its suppliers to third-party audits by customers and regulators, airlines are continually being audited.

A Systematic and Holistic Approach to Quality & Safety

Q-Pulse comprises a series of interconnected modules that gives airlines an interlocking framework with which to manage their quality management systems (QMS). In addition, the same framework can be used to manage safety management systems (SMS) both proactively and reactively. Q-Pulse helps to integrate how the QMS and SMS are being managed throughout the organization, covering key regulatory functions including:

• Audit management
• CA/PA management
• Policy and procedure management
• Occurrence management
• Occurrence & CA/PA analysis

By enabling airlines to integrate the management of quality and safety, Q-Pulse helps airlines to meet requirements common to multiple regulations, including FAA_FAR, EU-OPS, EASA Part-145 and IOSA, as well as to enhance the maintenance and improvement of quality and safety management. In integrating quality and safety management systems with Q-Pulse, airlines can achieve a systematic approach to managing and Safety and Quality, and at the same time attain a holistic viewpoint of their QMS and SMS status in all areas and at all levels of the organization.